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Shipping is free in the United States, and we offer a flat shipping rate for international orders. All of our glasses are sent out in specially designed packaging to protect against damage. If there is something wrong with your glass, we'll ship you a new one, no questions asked.
Nothing irks me more than adding an item to my shopping cart, getting to checkout, only to realize shipping is going to add an additional $8 to $10 to my order total. We did away that.
We sat down with the folks at CustomCorr and designed a special tuck top box and insert specially for the Teku glass. The insert securely supports and holds the glass in place inside a reinforced tuck-top box which is meant to withstand even the most aggressively negligent delivery guys.
If that does happen, just shoot me an email with a photo of the broken item and we'll ship you a new glass free of charge.
If you're in the US, you don't pay for shipping. It's that simple.
If you're outside of the US we'll ship you your glassware via USPS First Class International Mail for a flat fee. The cost to ship one glass is the same as shipping two ($13) so cost-wise it makes sense to order in sets of two. Here is the detailed cost breakdown for international shipping:
|Number of Glasses||International Shipping Cost|
If you place your order before 3:00 PM EST (12:00 PM PST), it's very likely the order will ship out the same day. Orders places after 3:00 PM EST will be shipped out the following day. This isn't guaranteed, but definitely the norm.
Don't hesitate to get in touch with me if you have any specific questions or requests.